Responsible Gaming

Online gaming should be entertainment never a source of stress, debt, or harm. This page explains our rules, the tools available to you, and where to find help if playing stops being fun.

18+ Only

Cricbet99 is strictly for adults aged 18 and above. We do not create IDs for minors, and accounts found to belong to underage users are closed immediately. If you are under 18, please leave this website.

Play Within Your Limits

The golden rule: only play with money you can afford to lose. Points spent on the platform should come from your entertainment budget — never from money meant for rent, food, family expenses, or loans.

Practical habits that keep play healthy:

  • Set a deposit budget before you start — a fixed weekly or monthly amount — and stop when it’s used, win or lose.
  • Set a time limit per session. Long late-night sessions are where most losses happen.
  • Never chase losses. Trying to “win it back” is the fastest way to lose more. A loss means the session is over.
  • Don’t borrow to play. If you’re thinking about a loan, credit, or borrowing from friends to deposit — stop playing entirely.
  • Keep gaming separate from emotions. Don’t play when stressed, upset, or under the influence of alcohol.

Tools We Offer

Contact our support team on WhatsApp from your registered number to request any of the following:

  • Deposit limits — cap how much you can deposit per day, week, or month.
  • Cooling-off period — temporarily lock your account for a break (24 hours to 30 days).
  • Self-exclusion — close your account for an extended period or permanently. Self-exclusion requests are actioned promptly and are not reversed during the exclusion period.

Warning Signs of Problem Gambling

Be honest with yourself. If any of these sound familiar, it’s time to take a break or seek help:

  • Spending more money or time playing than you planned.
  • Hiding your playing or losses from family or friends.
  • Borrowing money, selling things, or missing bills to fund deposits.
  • Feeling restless, irritable, or anxious when not playing.
  • Playing to escape problems, stress, or low moods.
  • Chasing losses with bigger deposits.

Where to Get Help

If gaming is affecting your life, free and confidential help is available. Talking to someone is the first and most effective step — whether that’s a trusted family member, a doctor, or a professional counsellor. You can also search for gambling addiction helplines and support organizations in your region; many offer free counselling by phone or chat.

You can also message our support team to activate self-exclusion at any time — no questions, no pressure to stay.

Protecting Minors

Keep your device and account credentials away from children in your household. Use device-level parental controls, log out after sessions, and never save passwords on shared phones.

Our Commitment

We will never encourage you to deposit beyond your means, never market to self-excluded users, and always action limit and exclusion requests promptly. Play should stay fun — and when it doesn’t, we’d rather you stop than continue.

Need a break or a limit? Contact Support 24×7, no judgment.